Privacy Policy

Effective date: September 11, 2025

House of Rajwada (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, why we collect it, how we use it, and the choices you have. By using our website or purchasing from us, you agree to the collection and use of information in accordance with this policy.

1. Information we collect

We collect information to provide better products and services. Types of information we collect include:

Contact & account information: name, email address, phone number, shipping and billing addresses when you create an account or place an order.
Order & payment data: items purchased, order totals, payment method (we do not store full payment card numbers—payments are processed by our payment providers).
Device & usage data: IP address, browser type, pages visited, and interactions on our site (for example, product views and searches).
Marketing data: preferences and communication history if you sign up for newsletters or promotions.
Optional data: any information you choose to provide in messages, reviews, or profile fields.

2. How we use your information

We use personal information for purposes that include:

Fulfilling orders, shipping, and managing returns.
Communicating about your orders, account, and customer support.
Personalizing your experience and recommending products.
Sending marketing emails when you opt in (you may opt out at any time).
Preventing fraud and improving the security of our services.
Complying with legal obligations.

3. Sharing and disclosure

We do not sell your personal information. We may share information with:

Service providers: payment processors, shipping carriers, email platforms, and analytics providers who help run our business.
Legal & safety: when required by law, to enforce our policies, or to protect rights, property or safety.
Business transfers: in connection with a merger, sale, or acquisition—users will be notified and any successor will be bound by this Policy.

4. Cookies & tracking

We and our partners use cookies, web beacons, and similar technologies to run the site and analyse usage. Cookies help with things like remembering your cart, language preferences, and improving the site. You can manage cookies through your browser settings; blocking cookies may affect site functionality.

5. Third-party services

We use reputable third-party services (for example, payment processors and analytics). These third parties have their own privacy practices; please review their policies when necessary. We only share the data required for them to perform their services.

6. Security

We implement appropriate technical and organizational measures to protect personal data against unauthorized access, alteration, disclosure or destruction. While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure.

7. Your rights

Depending on your jurisdiction, you may have rights including access, correction, deletion, and data portability. To request access to your information, correction, or deletion, please contact us using the details below. We will respond in accordance with applicable law.

8. Minors

Our services are not intended for children under 16. We do not knowingly collect personal information from minors. If you believe we have collected information from a minor, please contact us to request removal.

9. International transfers

We operate in India and internationally. Your information may be transferred to, stored, and processed in countries different from your own. We take steps to ensure adequate protections for such transfers.

10. Changes to this policy

We may update this Privacy Policy from time to time. The "Effective date" at the top will indicate when the policy was last revised. Material changes will be communicated via our website or email where appropriate.

11. Contact us

If you have questions, requests, or concerns about this policy, please contact us:

Email: privacy@rajwada.example
Address: House of Rajwada, [Street], [City], [State], India