Shipping Policy

Effective date: September 11, 2025

Thank you for shopping with House of Rajwada. This Shipping Policy explains our shipping terms and conditions for orders placed through our website.

1. Processing time

All orders are processed within 2–4 business days (excluding weekends and holidays) after receiving your order confirmation email. Custom or made-to-order items may require additional processing time; these timelines will be mentioned on the product page.

2. Shipping rates & delivery estimates

Shipping charges for your order will be calculated and displayed at checkout. Delivery timelines depend on your location and the shipping option selected:

Domestic (India): Estimated delivery within 5–10 business days after dispatch.
International: Estimated delivery within 10–20 business days after dispatch. Customs clearance may cause delays.

3. Order tracking

Once your order is shipped, you will receive an email notification with tracking information. Please allow up to 48 hours for tracking updates to appear.

4. Shipping carriers

We partner with reliable logistics providers such as Bluedart, Delhivery, DTDC, FedEx, and DHL for secure and timely deliveries.

5. Delays

While we do our best to ensure timely delivery, unforeseen events such as natural disasters, strikes, customs delays, or courier disruptions may impact delivery times. We are not responsible for such delays.

6. International shipping & customs

International shipments may be subject to import duties, taxes, and customs fees, which are the responsibility of the customer. House of Rajwada is not responsible for delays due to customs.

7. Address accuracy

Customers are responsible for providing accurate shipping information. Orders returned due to incorrect addresses may incur additional shipping fees.

8. Damaged, lost, or missing packages

If your order arrives damaged, please contact us within 48 hours of receipt with photos of the damage. For lost or missing packages, we will work with the carrier to resolve the issue but cannot guarantee replacements for confirmed delivered packages.

9. Contact us

For questions about shipping or specific delivery requests, please contact us:

Email: shipping@rajwada.example
Address: House of Rajwada, [Street], [City], [State], India